Privacy Policy
This Privacy Policy explains how pelineq and its legal operator, Shenqiu County Qidaiyuan Department Store, collect, use, disclose, and protect personal information when you visit pelineq.com, contact us, create an account, or place an order.
Who controls your information
Shenqiu County Qidaiyuan Department Store is the data controller and business responsible for the store’s handling of personal information. Contact us at support@pelineq.com or use the business details below.
Information we collect
Depending on your interaction, we may receive contact details, billing and delivery addresses, phone number, order and transaction information, account details, product selections, support messages, return evidence, fraud-prevention signals, and device or usage information such as IP address, browser, pages viewed, cookies, and similar identifiers.
How we use information
We use information to operate the store, process and deliver orders, provide customer support, manage returns and refunds, maintain accounts, secure checkout, prevent fraud and abuse, comply with accounting and legal duties, improve products and site performance, and send marketing only where permitted. You can use the unsubscribe control in marketing messages.
Service providers and disclosures
We disclose information as needed to Shopify and providers supporting payments, hosting, analytics, customer service, fulfillment, shipping, communications, security, fraud prevention, and professional advice. We may also disclose information when required by law, to protect legal rights and safety, or in connection with a lawful business reorganization. Providers process information under their own terms and applicable obligations.
International processing
The store serves customers across borders. Information may be processed in countries different from the customer’s location. Where required, we use appropriate measures for international transfers and remain subject to mandatory local privacy rights.
Cookies and advertising choices
Cookies and similar technologies help keep the store functional, remember preferences, measure performance, and support permitted advertising. Browser controls can block or delete cookies, but some store functions may then be unavailable. Where applicable, the store recognizes supported privacy-choice signals. The cookie banner provides Accept, Reject non-essential, and Manage preferences controls.
Retention and security
We retain information for as long as reasonably necessary for orders, support, accounting, fraud prevention, disputes, and legal duties. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is guaranteed completely secure.
Your rights
Depending on your location, you may request access, correction, deletion, portability, restriction, or objection, and may withdraw consent where processing relies on consent. We may need to verify a request and may retain information when the law permits or requires it. Email support@pelineq.com and describe the request.
Children
The store is not directed to children who cannot lawfully enter online purchase transactions. We do not knowingly solicit their personal information for that purpose.
Updates and contact
We may update this notice when our practices or legal obligations change. The revised version will be posted on this page.
Business: Shenqiu County Qidaiyuan Department Store
Registered Address: No. 232, Donglizhuang, Lilaozhuang Township, Shenqiu County, Henan Province, China
Phone: +86 165 8741 2544
Registration No.: 92411624MAE05XMD6W
Email: support@pelineq.com